Overview
MSF & WoW Programs
About MSF and WoW Management Programs
About MSF
For over 50 years, Médecins Sans Frontières (MSF) / Doctors Without Borders has provided independent, impartial medical humanitarian assistance to those who need it most. Operating in more than 70 countries, MSF cares for people affected by armed conflict, disease outbreaks, natural and human-made disasters, and systemic exclusion from healthcare.
When disaster strikes, MSF teams—comprising doctors, nurses, logisticians, and administrators—are often the first on the scene, sometimes arriving within minutes. In 2024, MSF employed over 60,000 staff, with nearly 90% of them working directly at project sites. To sustain this global impact, MSF is committed to building high-functioning teams and increasing the capacity of managers and supervisors to ensure teams are empowered to respond effectively to the world's most urgent crises.
Learn more about MSF at: www.doctorswithoutborders.org
About WoW Programs
Ways of Working (WoW) programs are highly contextualized management trainings that reflect MSF's working environments, reinforce MSF's approach to management, and promote the practice of building cultures of learning in our teams. Programs are multi-lingual, delivered in onsite and virtual learning environments, and engage over 600 learners globally each year.
WoW programs apply adult learning and universal design principles and are designed to "slow learning down". The learning experience encourages high engagement, peer-to-peer learning, individual and group application and reflection, and fosters knowledge transfer and long-term behavior change.
The Why Behind the WoW
WoW programs were originally developed in 2008 as MSF's Field Management Training (FMT) and delivered to approximately 100 participants in 5–10 different project sites every year. In 2019, after intensive strategic discussions at all levels, MSF formalized their management approach and learning philosophy. The FMT was then re-conceptualized as our "ways of working" to align with and reinforce these strategic directions.
WoW Programs
Extended learning experiences covering management theories, practices, and tools.
WoW 1
Managing Oneself and Individuals
Focus: Essential management skills and practices
WoW 2
Team Management
Focus: Strengthening Team Dynamics
WoW CC
MSF's Management Culture
Focus: Leading and supporting culture change
Continuing Professional Development (CPD) Programs
Shorter learning experiences reinforcing core programs and promoting a culture of learning.
Delivering Sensitive Messages
Identify and evaluate practical tools and strategies for communicating decisions that require careful handling due to their confidential nature and/or potential impact to a team member.
Facilitating Discussion Spaces
Apply facilitation skills and practice holding Discussion Spaces—an inclusive and collaborative approach teams can take to solve problems and/or make decisions.
Finding my Space in Multi-Disciplinary Teams
Apply tools and strategies for increased collaboration between teams and to better communicate your team's purpose and impact.
Transformative Conversations
Develop skills and practices that foster transformative conversations on topics of inclusion and be better equipped to take action when confronted with discriminatory situations happening in MSF projects.
WoW Training of Facilitators
Preparing participants to become WoW and CPD Facilitators.
WoW & CPD Course Catalogs
WoW and CPD courses were delivered in both onsite and virtual formats and offered in English and French. Originally available as an interactive resource created using Genially, below is a PDF version of the full course catalogue in both languages.
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